Frequently Asked Questions

How much will this cost?

The cost is determined based on many factors which range from how services will be paid, to how often services will be required, and what services you will be requesting.  Also the price may fluctuate based on if you have long term care insurance or you are paying privately. We accept all long term care insurance policies and, in many cases, you will pay nothing out of pocket. If you are paying privately, we will work with you to create a schedule based on your budget. Prices range directly from the services requested as well as the schedule. Since all client’s needs are different, we can accommodate 24/7 care, down to just a few hours a week. Call us at 561-637-4242 to get more accurate pricing.

How quickly can we arrange services?

Our team members are available 24/7 to take your calls and, in many cases, can arrange services in less than two hours.

Can I interview caregivers?

Yes, we always recommend interviewing caregivers, at no cost to you, so you or a family member can take part in choosing who will be working in your home.

Do you do background checks?

Yes, everyone, from the office staff to the caregivers and nurses in the field are required to complete a level 2 background check to comply with Florida statute chapter 435.11(1)(b).

What is a level 2 background check?

A level 2 background check refers to a national fingerprint and photograph based check for workers holding positions of responsibility or trust.

How do I know what services I need?

Before we begin services, our licensed nurse will complete a full in home evaluation for free of charge. This allows medical and non-medical needs to be addressed so your caregiver will be advised of your individual needs.

What if I’m not happy with my caregiver?

Here, at Nautilus Senior Home Care, we strive to maintain our 5 star service in the community. If, for whatever reason, you are not satisfied, please notify us so we may find a better fit. And remember, we are so confident with our carefully selected staff, that if you’re not satisfied within the first four hours, we won’t charge you.

…bring the care home ™

Call us today!